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Frequently Asked Questions

  • What payment methods do you accept?

    We only accept Visa, Mastercard and JCB Credit Card payments for now.

  • How do you ensure our personal privacy?

    Our server is deployed with the latest RSA - an asymmetric encryption algorithm for all data including your message contents, stored within our servers. This assures that not only your identity stays anonymous but also your message content is also well protected.

  • How long will it take to receive the points top-up in the app?

    The top-up is usually instantaneous. If you do not see the credits, please try to restart your app and it should reflect accordingly.